Buying Direct FAQ
Shopping online is an everyday occurrence for most people these days, but you might still have reservations about buying things from my direct sales store, so I’m here to answer all your questions. If there’s any other questions you have about buying directly that aren’t covered here, feel free to send me an email!
Q: Your Buy Direct links take me to a site called PayHip. Who are they, and can I trust them?
A: PayHip is an e-commerce website based in the UK, and yes, they’re a highly reputable company you can trust! As you might imagine, handling direct sales personally would be a bit of a headache for me, so I’m using PayHip to help me facilitate that process. Their service allows me to sell my digitial goods directly to my customers. They charge me a small processing fee for each transaction, which allows me to keep up to 90% of the profits I make from my direct sales! By comparison, Amazon, Apple, Google, and the other major retailers where I sell my books take 30% or more of my profits on every sale.
Q: If I buy an ebook directly from you, how will I receive it?
A: After you complete the checkout process on my PayHip web store, PayHip will send you an email with links to download both the .MOBI (Kindle) and .EPUB (Other Devices) versions of the files. Each are DRM-free files, meaning you own them forever and you can use them on any compatible ereader app or device. If you’re familiar with getting those kinds of files to your device, you can then go about doing so.
If you aren’t, wait for another email from Bookfunnel, which is a service I use to help my readers receive their books and get them onto their devices. If you run into any problems with the files or getting them on your ereader, Bookfunnel’s excellent customer support will walk you through the process step by step, no matter which device you’re using.
I also have general directions for most devices available here.
Q: If I buy an audiobook directly from you, how will I receive it?
A: After you complete the checkout process on my PayHip web store, PayHip will send you an email with links to download both the .M4B and .MP3 versions of the files. Each are DRM-free files, meaning you own them forever and you can use them on any compatible audiobook player, app, or device. Once downloaded, if you know how, you can load them to your favorite audiobook player.
If not, don’t worry. You’ll also receive an email from me after you complete your purchase with some general directions. Should you run into any problems with the files or getting them to your device, I have some helpful resources available here.
Q: Which payment methods do you accept?
My PayHip web store is set up to accept purchases via PayPal, where you can securely use any credit or debit card in addition to your bank account and PayPal balance, OR with a Visa, MasterCard, or American Express credit or debit card, processed securely by PayHip. PayHip handles all necessary local and government taxes (including VAT) during checkout.
Q: Why should I buy direct?
A: When you buy directly from me, two things happen:
You could save money
I make more money